Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.CANCELING AN ORDER ONCE IT’S BEEN SUBMITTED

We would love to be able to accommodate all refunds as requested for the full amount. 

However, cancellations do disrupt the chain in our process and cause an expense for us to find a replacement order or absorb the product. 

We cannot accept cancellations after the closing date of the sale cycle, please refer to the schedule page for closing dates.

In addition, as an unfortunate part of online transactions, there are fees which occur even if there is a full cancellation. For this reason and to help us continue offering exceptional costs for our community,  we offer two options from which you may choose:

• Receive an electronic GIFT CARD for 100% of your total order amount which may be used on any future purchases with Food and Meat Co-op.
• Receive a REFUND for 90% of your order amount directly to your original method of payment which allows the Food and Meat Co-op the remaining 10% as a restocking fee to help cover expenses related to canceled orders.